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Through the process of applying for and participating in our programs
and services, Bishop Information Group Inc. collects personal information
from participants, members, and clients. At Bishop Information Group Inc.
we adhere to the Privacy Principles as set out in Schedule 1 of Canada’s
Privacy Act, namely, the Personal Information Protection and Electronic
Documents Act (PIPEDA).
This Privacy Policy describes the information we collect and how we use
that information. The Bishop Information Group Inc. takes the privacy
of your personally identifiable information very seriously and will use
your information only in accordance with the terms of this Privacy Policy.
We will not sell, rent, or disclose your personal information or a list
of our customers to third parties, in any way that is not covered by our
policy.
Note to children under the age of 13
If you are under 13, you must provide us with written permission from
your parent(s) or legal guardian(s) before sending any information about
yourself to us over the Internet.
Our policies may change
By participating in Bishop Information Group Inc. programs and services,
and by using our websites, you consent to the collection and use of your
information, as described by this Privacy Policy. If we make any changes
to our Privacy Policy, we will post the changes on this page so that you
are always aware of what information we collect, how we use it, and under
what circumstances we disclose it. Any changes to our Privacy Policy will
extend to any and all information we may collect or may have collected,
regardless of whether the policy was different at the time the information
was collected. We will not disclose your personal information in a manner
materially different from that stated at the time we collected the information
without notification.
The Bishop Information Group Inc. will use reasonable efforts to prevent
the disclosure or use of your personal information. We will not sell,
rent, or share your information in any way that is not disclosed in this
statement. Bishop Information Group Inc. collects information from you
through personal contact and at several different points on our websites.
This information is used to enhance your experience and provide customer
service, to provide you with the services you request and process your
transactions, to inform you of important and useful information, to improve
our products and services, and as described below.
We collect information in the following areas:
Registration
The Bishop Information Group Inc. does not collect your personal identifiable
information unless you provide it to us voluntarily and knowingly. This
means we do not require you to register or provide personally identifiable
information to us in order to view our websites. However, you must register
if you wish to participate in our services or programs, or use certain
features on our websites. By registering for our services and programs
you expressly consent to our use of your personal information in a manner
described in this Privacy Policy.
In order to register for our services, participation in our programs,
or for certain value-added features you must first personally contact
us, or complete an online registration form. During registration we ask
that you provide us with required contact information: your first and
last names; company name; job title; mailing address; business telephone
and fax numbers; home telephone number (for special circumstances only);
email address; and company website address.
We may also ask for information consisting of: a description of your
business; the number of employees that you supervise/employ; your business
income level (within a range); as well as information about what you are
looking to attain from our services and participation in our programs.
This information is used to provide the services that you have requested,
or to contact you about the service for which you have expressed interest.
We may contact you from time to time with news as well as for internal
marketing and promotional purposes. We do not provide this information
to third parties.
If you decide to purchase our services or programs we ask that you provide
us with a cheque or credit card number to facilitate payment for these
services, programs, or various program materials.
Information recorded while delivering our services
and programs
While delivering our services and programs, employees of Bishop Information
Group Inc. (Facilitators/ Coaches) may ask you to complete questionnaires
and worksheets that pose questions about your business and personal life.
For example, we may ask about your professional achievements, your goals
for a particular year, or your business process.
The Facilitators may record this information on your behalf. They may
use this information to facilitate your progress through our services
and programs and to assist you in achieving the goals that you have set
for yourself.
Information we collect when you purchase online
The Bishop Information Group Inc. is committed to respecting and protecting
your privacy. When purchasing products from one of our sites, information
about you is requested on an order form. This information includes: your
first and last names; email; telephone number; address; city; state/ province;
ZIP/ postal code; country; and credit card information. The information
that is collected from you is used to process your order and provide a
more personalized shopping experience.
The information we collect is used only for the purpose of facilitating
your purchase and future inquiries. We do not store the credit card information
that is provided online; it is erased immediately when the transaction
is complete.
Content submission
Your personally identifying information may be used for editorial purposes
(such as attributing your submitted content to you). We may also use this
information to contact you should we have any complications with your
submission.
Contests, Promotions, and Surveys
You must be a registered member in order to enter contests and promotions
on Bishop Information Group Inc. websites. Participation in these events
is completely voluntary and we do not require you to disclose personal
information unless you want to participate. Information requested may
include contact information (such as your name, email address, and mailing
address) and demographic information. Your contact information will be
used to notify you if you have won and to award prizes.
From time to time our websites request information from you via surveys.
This information will be used for purposes of monitoring or improving
the use and satisfaction of the site. Your participation is completely
at your discretion.
Log Files
Each time one of our web pages is requested from your browser, we log
your computer's IP address into our log files. Your computer has been
pre-assigned a 12-digit number. This number is the IP address. We use
your IP addresses to analyze trends, administer the site, track your movements
on the site, and gather broad demographic information for aggregate use.
Bishop Information Group Inc. does not link IP addresses to any other
personally identifiable information. Bishop Information Group Inc. does
not control or monitor whether third parties with web beacons on our websites
have the same policy.
Cookies
Like most websites, we use "cookie" technology. A "cookie"
may be placed in the browser file of your computer, however the "cookie"
itself does not contain any personally identifiable information. The "cookie"
does not track your personal information or provide us with any way to
contact you, and the "cookie" does not extract any information
off your computer.
We use the "cookie" to provide functional information about
your browser, allowing us to provide you with a better web experience.
We also use "cookies" to gather broad demographic information
and general usage patterns about you and other users of our sites.
If your browser rejects “cookies”, you may still use our
sites. This however, will limit you from accessing certain areas of our
site, such as membership value-added features, contests, coupons, and
other dynamic features that help you customize your experience.
Third Party Advertising
Third-party advertising companies may potentially serve ads when you are
visiting our website. These companies may use information (not including
your name, address, email address or telephone number) about your visits
to this and other sites in order to provide advertisements on this site
and other sites about goods and services that might be of interest to
you.
Third Party Cookies
In the course of serving advertisements to this site, our third-party
advertiser may place or recognize a unique “cookie” on your
browser.
Other Sites
We may at times have links to other websites from our sites. We do not
control, and therefore cannot be responsible for, the collection, use
or disclosure of your information by any such third party site. Please
carefully review the privacy policy of any third party site that you link
to from our site.
Policy regarding the disclosure and retention
of information
Except as set out below, Bishop Information Group Inc. does not rent,
sell, or otherwise disclose personal information about our clients and
web users to third parties. In very limited and exceptional circumstances,
the federal privacy law permits the use or disclosure of personal information
without an individual’s consent. For example, consent is not required
if personal information is used or disclosed in an emergency that threatens
an individual’s life, health, or security. In such cases, we may
have to use or disclose personal information without consent.
We retain your personal information collected during the registration
process as long as you are a member or client of Bishop Information Group
Inc. and for a period of 20 years thereafter. We retain this information
for the following reasons. First, so that we may inform our members and
clients about subsequent services and programs that are offered from time
to time. Secondly, we know from experience that following the completion
of one program, clients often register for additional services immediately
thereafter, within several months, or within several of years. By retaining
your personal information, we are better able to chart your progress through
the programs. We also retain personal information for an occasion when
a past client refers a new client to us.
The Bishop Information Group Inc. protects the personal information that
we collect from you during the registration process and the delivery of
our services and programs. First, every staff member of Bishop Information
Group Inc. is bound by an agreement to not use or disclose any personal
information about members, clients, or other individuals who have contacted
us. Second, your personal information is retained on a secure database,
which is only accessible by password and is protected by the use of firewalls.
To prevent unauthorized access, maintain data accuracy, and ensure the
correct use of your information, Bishop Information Group Inc. has put
into place physical, electronic, and managerial procedures to help safeguard
and secure the information we collect.
Online we use industry standard security measures called Secure Server
Technology (SSL, secure socket layer), which encrypt your information
so that it cannot be read as it travels over the Internet. Which means
- the characters are scrambled, making it impossible for a third party
to intercept your personal information.
You can verify that the encryption is working by locating the lock icon
at the bottom of the web page. While on a secure page, the lock icon on
the bottom of Web browsers such as Netscape Navigator and Microsoft Internet
Explorer becomes locked, as opposed to un-locked, or open, as when you
are just 'surfing’. All pages within the Marketplace will show the
locked icon on the bottom of each page. To learn more about SSL, follow
this link to an encryption software authenticator: www.versign.com.
At any time, you can update your information by sending an email request
to us at info@biginc.com.
In addition, you may notify us if you wish to cease the use of any of
your information by sending an email request to the same address and we
will use reasonable efforts to comply with your request.
If you wish to access the personal information that we retain on file,
or if you wish to correct, update, or delete any information on file,
please contact Bishop Information Group Inc. at 416.364.8770 or 1.866.462.4446,
or by e-mail at info@biginc.com.
If you have any questions or wish to raise any issues regarding our Privacy
Policy or the handling of your personal information, please contact our
Privacy Officer at 416.364.8770 or 1.866.462.4446, or by e-mail at info@biginc.com.
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